About the app
MetroAlert utilizes encrypted SSL transmission through a desktop application. First responders receive real-time updates on the estimated arrival time of the aircraft, and communication center personnel have the ability to add other users to active transports, for instance a cardiologist or ER doctor.
MetroAlert is free to Metro’s operations customers and currently available in the app store for the iPhone and Android devices. MetroAlert may be utilized by any EMS partner within the service area of a Metro Aviation customer.
The facility will receive the same ETE details as first responders and can continue to communicate with the communication center during transport.